Dear Valued Clients,
We sincerely apologize for the delays in responding to your tickets.
Our team has been significantly impacted by heavy rainfall that recently hit our area, resulting in widespread damage to infrastructure, including our office. The resulting power and internet outages have severely disrupted our operations for the past week.
While electricity has been restored just now, we are still experiencing internet connectivity issues, making it challenging to access our client area and address your inquiries promptly.
Please rest assured that our servers and your website have not been affected by the heavy rainfall. It is solely our ability to respond to tickets that has been disrupted.
We understand the inconvenience this has caused, and we deeply appreciate your patience and understanding as we work diligently with our I.S.P. to restore our full-service capabilities. Thank you so much.
With love and great respect
