Description
#timesaving
1. What website management is:
- Website Management is us (Creative Yadley) updating the current and existing information, features, and pages on your website. Once every month you can submit a request to have any content on your website updated.
- Website management also involves maintaining the backend architecture of the website and keeping your website as secure as possible. You do not have to request this as this is actively done for you on a daily or weekly basis for as long as your Management service with us remains active.
- Please remember that our management service is only for updating the current and existing information, features, and pages on your website.
- We are available 24/7 Monday to Friday, across all time zones.
2. What website management is not:
- Website Management is not creating a completely new website for you.
- Website Management is not altering the structure of the website.
- Altering the structure means adding any new pages, additional functionality, or changing website colors and fonts.
- These extra services will be invoiced separately.
#superfocused
#nolimits
3. website management works this way:
- Once a month you gather as much work and edits as you need us to do for you, pop it on our easy-to-use submission form, pick a date, and submit. That is all.
- There is no limit to the changes you can submit at each time.
- However, for us to accommodate everyone you have to stick to one submission per month since you now don’t have a limit on the number of edits you can request.
- You can submit as many changes as you want to be done on your website but, it just has to be one submission a month.
- Please remember that our management service is for updating the current and existing information, features, and pages on your website.
- Creating new pages and functionality will be invoiced separately.
4. What You Can Request:
Here`s a list of some of the things you can request as part of your website management:
- Changing Your Logo
- Text Alterations
- Updating Images
- Embedding Videos
- Adding Awards
- Adding Testimonials
- Plugin/Code Updates
- Updating FAQs
- Updating your T&Cs
- Fixing Broken Links
- Speed Optimization
- Database Cleaning
- Adding blog posts that you send us
- Account password changes/security enhancements
- Adding as many E-Commerce products as you need
#holistic
#fastturnaround
5. How Management Works + Turnaround Time
- Once a month feel free to gather as much work and edits as you need us to do for you. We have no limit to the number of changes you can submit and we will gladly do them all!
- Type those changes neatly on a document and upload it on our easy-to-use submission form.
- Once started, we generally complete all your monthly updates in under 72 hours. For over 6 years, we have never missed a deadline!
6. Creative Yadley is Calendar Based
What this means to say is that for any design project that you would like help with:
- You simply pick the nearest available date on the submission form.
- You will instantly receive a booking confirmation via your email. Any files you would have submitted via our submission form will also be automatically organized into your dedicated online folder. Your designer will also be instantly notified of your submission.
- Please wait in line. Your project will be attended to on the specified dates you chose, or earlier depending on the workload we have.
- You will be notified via your email or Private Workspace as soon as all the changes have been completed.
- Our turnaround time starts counting from the start date you pick on the calendar, not from the submission date.
#wellorganized
#wellscheduled
7. Why We Can Not Do Your Changes ‘Now Now’
- Remember, there is no limit to the number of changes you can submit each month.
- However, in order for us to effectively handle ALL of our several clients and their bulk changes, each client has to stick to only one submission per month.
- Booking dates are subject to availability on a first come first serve basis.
- Scheduling your changes via our submission form helps us ensure that everyone has a fair chance and that we are not double booked.
- It also helps us maintain the quality and integrity of our work since we can only work on one scheduled website at a time.
- This in turn ensures efficiency and maximum client satisfaction.
8. When To Submit Your Changes
- We recommend that you make bookings early each month and not wait until the last day of the month.
- The earlier you book the earlier your changes can be scheduled and attended to.
- So whenever you need changes done on your website we will do them for you on the slot you will book once a month and this is valid until your renewal date.
N.B Altering the structure of the website, changing website colors, additional pages, and additional functionality will be invoiced separately.
#anytime
6 reviews for Website Management
What I like most about the Management service is that you get to see a project tracker showing you the item that Creative Yadley is working on your website. There’s no guessing at all and that’s really cool. On top of that, they’re responsive, knowledgeable, and always deliver on their promises. Highly recommend!
Response from Creative Yadley
Oh dear Coach Carol, we`re flattered 💗
Thank you for being so kind and we are looking forward to growing our partnership together this year and beyond.
I’m so glad I found your website management service! It’s such a relief to have professionals taking care of my website updates and security, leaving me with more time to focus on Mwambo. Everything is working great on my site.
Pretty good service, but sometimes I can not access my website on my MacBook. It throws some error.
Response from Creative Yadley
Hey Rwano!
Thank you for bringing this to our attention and we sincerely apologize for your inconvenience.
Jane has just responded to your ticket ID #639902 with important steps that you need to take on your side to ensure that the website is accessible across all your devices. Please check the ticket at your earliest response and let us know if the issue persists.
I submitted my monthly updates on Thursday. It`s now a weekend and I still haven`t had any response. I love the service but it’s frustrating to have to wait so long
Response from Creative Yadley
Hey Kevin!
Sorry for the inconvenience you’ve had with our support.
Please note that the email address you used k****[email protected] is different from the one that you used when creating your account in our Client Area. As a result, your submission was marked as unknown and automatically filtered as spam, sorry about that. Your request is being processed as we speak and you will be updated via both of your email addresses. We are aiming to complete all your product updates within 24 hours!
We do appreciate your business, thanks!
As a busy entrepreneur, I don’t have the time or the expertise to manage my website effectively. Creative Yadley’s website management service has been a lifesaver, providing me with top-notch support and maintenance 🥰