Legal & Privacy Compliance
Privacy Policy
At Creative Yadley, we recognize that your privacy and data security are paramount. This Privacy Policy outlines our transparent data handling practices and zero-sale commitment across all studio and hosting services.
We collect information you provide directly when creating a Client Area account, purchasing a service, registering a domain, or submitting a support ticket. This includes your name, company name, email address, physical address, phone number, and billing information.
When you interact with our platform, we automatically record technical log data, including IP address, browser type, device characteristics, operating system, and session timestamps to maintain security and optimize performance.
We utilize collected information solely for legitimate business operations, including:
- Provisioning, maintaining, and billing your hosting, domains, and custom development services.
- Sending vital transactional communications, invoice receipts, and service status announcements.
- Providing technical customer support and resolving ticket inquiries.
- Protecting our network, servers, and users against unauthorized access, fraud, or abuse.
Creative Yadley maintains a strict zero-tolerance anti-spam policy. We do not sell, rent, or trade your personal data or contact information to any third party for marketing or advertising purposes.
We use essential functional cookies and secure session tokens to authenticate your login sessions, remember theme preferences (dark/light mode), and maintain your active cart. You can configure your browser to reject cookies, though certain authentication features of the Client Area may not function without them.
We share personal data with external entities only in strictly necessary circumstances:
- Payment Gateways: Processing credit card and bank transactions securely through certified PCI-compliant gateways (e.g. Stripe, PayPal).
- Domain Registries: Submitting required registrant contact details to ICANN-accredited domain registries as required by international domain governance.
- Legal Compliance: When compelled by valid legal process, court order, or applicable governmental law enforcement request.
We employ enterprise-grade security protocols to protect against unauthorized data alteration, interception, or destruction. All data transmission is encrypted using industry-standard TLS/SSL encryption. Data resides in secure, monitored datacenter facilities with restricted physical and network access.
You have full access to view, update, or correct your personal profile and billing details at any time through your Client Area account. To request an export of your stored personal information or submit an account erasure request, please submit a ticket to our support team.
We may update this Privacy Policy periodically to reflect technological changes, service expansions, or regulatory updates. Any material changes will be announced in your Client Area and indicated by the updated timestamp at the top of this document.
