Our design team is small but very talented and we pride ourselves in doing 100% of the design work without the need to outsource or engage third parties.

For this reason, please note that all support by our team during onboarding, design and management phase is strictly limited to the workspace, emails and support tickets.

We do not at this time have the human resources to accommodate requests for phone calls, zoom calls and meetings of any kind as this would require hiring more people and charging out clients more.

The quality of our designs is proof that calls are not necessary for efficient design work. Any discussion, input, question or feedback should be in writing and accompanied by screenshots etc.

This helps to avoid a ‘he said, she said’ scenario as well as give our whole team a reference point when we work on your design.

We trust that you will help us maintain the integrity and quality of our designs and service by adhering to the proper communication channels at all times.

No, you will not need to purchase anything extra. The price covers everything you may need for us to build your Custom Website.

All our websites are designed and built on WordPress. We researched the marketplace and found that WordPress offers amazing versatility in addition to great scalability.

Yes, we can accommodate that request if installments are more convenient for you.

You can pay for the design work in 4 equal instalments. These instalments should be completed prior to commencement of the design i.e during the content gathering phase.

However, we highly recommend that you pay for the Custom Website 100% upfront. 

 We prefer to get the invoicing and payment aspects of the process out of the way first so we can be able to concentrate on the design and development fully.

Yep:

We always encourage our beloved clients to read the fine print so we are all on the same page.

We don’t use techy jargon to confuse you, all the information we provide is clearly written so that we can work together in one accord.

Take a minute or two to go through our Terms of Service HERE