Frequently asked questions

General Questions

A landing page is a standalone web page created specifically for a sales, marketing or advertising campaign.

Unlike our Ready-Made Websites which typically have numerous goals and encourage exploration, landing pages are designed with a single focus or goal known as a call to action (or CTA, for short).

A Ready-Made Website is literally a website that is already set up and ready for customization/use by the end user. Think of it as a ‘template’ or an all in one solution for anyone who needs a website for their business. With us you not only get a Ready-Made Website but a holistic package that includes one year FREE hosting, a FREE domain, security and quality support.

Upon purchase of the Ready-Made Website/landing page we will provide you with a Quick Start booklet and important links to our knowledgebase where you can go through more tutorials that will guide through customizing your website/landing page.

Please note, as each person`s learning speeds are different, we can not guarantee that you will completely understand all the tutorials. You will need to have at least a basic understanding of how to use a computer in order to get to grips with the customization process.

YES! We will gladly install, set up and customize your Ready-Made Website/landing page for you.

Customization is only an additional $299. This option is available as you checkout your website/landing page.

After submitting your payment, we expect you to provide us with all the text and high-resolution images that you would want us to put on the website/landing page. If you have no images, don`t worry. You just need to tell us the type of images you would like and we will use high resolution royalty-free images for your Ready-Made Website/landing page .

Yes, you will have full access to the back-end and front end of your Ready-Made Website/landing page After we are done with the installation of your Ready-Made Website/landing page, we will email you all the necessary login credentials i.e control panel and WordPress admin details. At this point, you will be free to start updating the Ready-Made Website/landing page content as you please.

After you purchase your Ready-Made Website/landing page for $299, you have two options:

1. D.I.Y (Do It Yourself)

OR

2. Get professional help

If you decide to D.I.Y (do it yourself), we provide you with documentation that will help you out with customizing the Ready-Made Website/landing page. Customization is changing the images, colours and text on your Ready-Made Website/landing page. However, before that – we will first have to install the Ready-Made Website/landing page for you so that you can be able to customize it. Installation is setting up your domain, hosting account, SSL Certificate and all other related technical details.

Should you opt to get professional help, for an additional $299 we will customize the landing page for you, i.e change the colours, text and images for you so they match your brand style.

All our Ready-Made Websites/landing pages are built on WordPress. We researched the marketplace and found that WordPress offers amazing versatility in addition to great scalability.

From the date of payment, you have up to 3 months to submit your content. After the expiry of the 3 month window, we will still accept your content but a late submission penalty fee of $99 will be applicable to your submission.

We will install your Ready-Made Website/landing page in just 72 hours. This installation includes Domain Registration, Web Hosting Setup and SSL Certificate. When everything has been fully setup we will notify you via email.

Elementor is the ultimate & FREE WordPress page builder, that lets you create beautiful WordPress websites in the easiest and quickest way possible.

Elementor works with almost all the plugins you may want to add to your website. If you experience an incompatibility issue, please open a support ticket and we will gladly look it up for you.

Payment Questions

The $299 includes everything to get you started with your new Ready-Made Website/landing page:

  • FREE SSL Certificate
  • FREE Domain for 1 year
  • FREE Hosting for 1 year
  • Professional Support
  • Security Setup 
  • Guide Documentation
  • Installation 
  • Free Elementor Pro Page Builder (valued at $49)

Please note: the Elementor Pro license we will give you is only valid for your domain and is not transferable to another website.

Sorry, the answer would be NO! After you pay $299, we will only install your Ready-Made Website/landing page on your domain. What this means to say is that the Ready-Made Website/landing page of your choice will look exactly as it looks now on preview when it is installed on your domain.

This installation includes Domain Registration, Web Hosting Setup and SSL Certificate installation.

Customization of colors, images and text requires an additional fee of $299. This option is available at checkout.

How it Works

After paying the $299 we will provide you with documentation that will enable you to customize the Ready-Made Website/landing page on your own. Should you face any challenges you can contact our support team anytime.

The $299 DOES NOT INCLUDE the following:

E-Commerce Integration – If a store is not already included in the original Ready-Made Website/landing page design, an additional fee of $199 is required to add e-commerce capabilities.

Customization – You will change your Ready-Made Website/landing page`s text, colors and images on your own and we will give you documentation to guide you as you customize your Ready-Made Website/landing page on your own. Should you want us to customize the Ready-Made Website/landing page for you (changing text/images etc) an additional once-off fee of only $299 is required.

Email Address – To create and host your professional email address e.g info@yourbusinessname.com an additional fee of only $69/year is required

We accept payments via PayPal and via all major cards (VISA, MasterCard, American Express, Discover etc). Please note that the available payment methods may change depending on your region. We also accept payments via direct bank transfer. After submitting your order, you will be prompted to fill in your billing information and will be able to choose your credit card. It’s that simple!

We regret to inform you that all sales are final and we do not issue refunds for digital products once the order is confirmed.

We recommend contacting us for assistance if you experience any issues with using any of our products or services. Should you decide to cancel your service with us, please be reminded once again that there are no returns or refunds applicable.

Domains, Emails & Hosting

You will get a 3Gb shared hosting plan plus a choice of a TLD domain like .com, org, .net, .co, .uk, .us, etc.

It is important for you to know that domains are highly competitive and your preferred domain may not always be available. For this reason, we recommend that you write at least 3 options that we can work with should the first domain be unavailable at this time. You can write your domain options during checkout.

We will POINT your domain to your new Ready-Made Website/landing page that you purchased from us. For this, we will need administrative access into the hosting account where the domain is hosted, e.g your GoDaddy account. Once we log in, we will setup your DNS records to point to your hosting account with us.

Sharing domain login details with us is safe and you can always change your password after we are done with the settings. Your domain remains in your name and you will have to settle all your domain recurring subscriptions with your current domain host.

Sure. For only $69 per year we can provide you with a professional email account such as info@yourdomain.com​. It takes us only 24 – 72  hours to set up this account for you.

You can add the email address option to your cart on checkout and you can add as many email addresses as you need.

Sorry, we will not set up the Ready-Made Website/landing page on your own server/3rd party hosted server. However, after we are done with installation and setup you are free to migrate the Ready-Made Website/landing page to your preferred host at your discretion.

Domain: For your domain to remain active, you are required to pay $39 per year for it`s renewal. This has to be done annually and the price is subject to change. However, the price is usually not more than $50. It is important for you to ensure that your domain is renewed annually before you are at risk of losing this valuable asset to someone else. This is an International requirement as regulated by ICANN – The Internet Corporation for Assigned Names and Numbers. 

Hosting: After the expiry of your one year free hosting with us, feel free to look for an alternative hosting provider or renew your hosting with us for only $99/year. The choice is yours.

Post Launch Support

Upon purchase of a Ready Made Website you are eligible for 30 days of FREE support. By support we mean whenever you get stuck in customizing/editing your website we will help you figure everything out. After the FREE 30 days you can opt to subscribe to our annual Website Content Management and Technical Support which costs less than $1/day.

Website Content Management and Technical Support is a maintenance service we offer to anyone who wants to keep their websites fresh, relevant, and updated regularly. For only $199 (billed annually), you can submit 1 and half hours’ worth of work monthly to be done on your website.

Here is what our website content management and technical support service includes:

 

  1. Changing Your Logo
  2. Text Alterations
  3. Updating Images
  4. Embedding Videos
  5. Adding Awards
  6. Adding Testimonials
  7. Plugin/Code Updates
  8. Updating FAQs
  9. Updating your T&Cs
  10. Fix Broken Links
  11. Adding a blog post that you send us
  12. Providing Tutorials if you prefer to DIY
  13. Website Security and Backup
  14. Website Speed Optimization
  15. Database Cleaning.
  16. Adding up to 10 E-Commerce products

 

So whenever you need changes done on your website we will do them for you during your monthly allocated 1 and a half hours and this is valid for 12 whole months.

N.B Altering the structure of the website, additional pages, and additional functionality will be invoiced separately.

Website Content Management and Technical Support costs $199 (billed annually) that is less than $1 a day for peace of mind and all the website help you can ever need.

Here is what our website content management and technical support service includes:

 

  1. Changing Your Logo
  2. Text Alterations
  3. Updating Images
  4. Embedding Videos
  5. Adding Awards
  6. Adding Testimonials
  7. Plugin/Code Updates
  8. Updating FAQs
  9. Updating your T&Cs
  10. Fix Broken Links
  11. Adding a blog post that you send us
  12. Providing Tutorials if you prefer to DIY
  13. Website Security and Backup
  14. Website Speed Optimization
  15. Database Cleaning.

16. Adding up to 10 E-Commerce products

What is not covered by the management is the introduction of NEW pages, plugins, and functionality as that requires a separate quote. As long as a page, plugin or feature is already on the website and only needs to be improved on, tweaked, or removed then it falls under management.

If your Website Content Management and Technical Support requests for any given month exceed 1 and a half hours, a flat fee of $69 will be invoiced at the end of that month.

It is not compulsory to pay for Website Content Management and Technical Support – this is a service you should invest in only if you appreciate its value to you and your business.

If you do not want to pay for Website Content Management and Technical Support that is fine. Upon purchase of your Ready-Made Website you have 30 days’ worth of FREE support. Additionally we will provide you with a Quick Start booklet and important links to our knowledgebase where you can go through more tutorials that will guide through customizing and maintaining your website. The internet is also full of great resources that you can use to help you get the most out of your website at zero cost – you just need to be open to learning and improving your skillset.